Billing Information

Are you in crisis?


Call 216-243-6260

Text "4hope" to 741741

We participate with Aetna Better Health of Ohio, Buckeye Community Health Plan, CareSource, Molina Healthcare of Ohio, Paramount Advantage, UnitedHealthcare Community Plan of Ohio, Medicaid, and self pay. You may contact us to better help you in verifying your insurance for our services.

All clients must complete a Financial Responsibility & Authorization Form, have a current copy of their insurance card and a photo ID. If you do not bring a copy of your insurance card, you will be charged full rate until you provide proof of coverage. You should call your insurance company before your first visit to find out benefits of your policy. It is important that you understand your insurance benefits. The phone number for your insurance should be on the back of your card.

Your co-pay amount is due at the time of service. If you have not met your deductible we will collect the amount due at the time of service.

We will file claims for those insurances in which we are contracted, as well as secondary insurance. Once we have received payment from your insurance company, you will receive a bill for any outstanding balance. You then will be responsible for that balance. Payment is expected within 15 days of the billing statement.

We accept cash, money orders, VISA and MasterCard.

Information needs to be correct and current. Please update us with address changes, phone number changes and changes to your insurance. Bring your insurance card on each visit.